Booklets, wallet cards, posters and training DVDs used to raise awareness of the Sony Group Code of Conduct and the internal hotline system - click here to learn more
Magnets, posters, press releases, games, pens, calendars, Web sites, window clings, contests, emails, videos, wheels of fortune, table tents, twitter accounts, newsletters, even mascots –
They are all tools in pursuit of the same elusive goal - awareness – of the compliance program’s existence, of the “Code”, of the organization’s commitment to Compliance, Ethics or both.
Whether they work and to what degree is probably less a factor of what tool the Compliance Officer chooses than how well and how frequently he or she deploys it. As so often, there’s much to be learned from the awareness activities of others, so here are some examples.
The State of Connecticut makes its ethics posters available online.
The Compliance program at one NY medical center has an online form for its clients to order posters, tables tents and "badge buddies" about compliance and HIPAA.
Hotline posters / flyers: to highlight its Hotline Pepsico makes its "Speak Up" poster downloadable, as does the University of Nebraska Medical Center its Reporting poster and St. Luke's Cornwall Hospital its “Compliance Awareness” poster.
Here's the brochure for Northrop Grumman's "Openline"
The University of Michigan Compliance office has "badges" that other University websites can embed to publicize the Compliance effort as well as a downloadable poster.
UT Compliance Services at Austin emphasizes reporting "wrongdoing" with its poster.
UT at Brownsville uses a poster to remind its community to "Speak Up"
The Milwaukee County Ethics Board used a logic puzzle as part of its Corporate Compliance and Ethics Weeks Celebration (2012) and also had Ethics Scramlets.
The ADA isponsored a video contest for entries that portrayed at least one of its Ethical principles or part of its Code of Professional Conduct (2014)
Magnets, posters, press releases, games, pens, calendars, Web sites, window clings, contests, emails, videos, wheels of fortune, table tents, twitter accounts, newsletters, even mascots –
They are all tools in pursuit of the same elusive goal - awareness – of the compliance program’s existence, of the “Code”, of the organization’s commitment to Compliance, Ethics or both.
Whether they work and to what degree is probably less a factor of what tool the Compliance Officer chooses than how well and how frequently he or she deploys it. As so often, there’s much to be learned from the awareness activities of others, so here are some examples.
Posters / Cards / Brochures / Badges
The US Office of Government Ethics has developed a series of memorable downloadable posters on various issues.
The State of Connecticut makes its ethics posters available online.
The Compliance program at one NY medical center has an online form for its clients to order posters, tables tents and "badge buddies" about compliance and HIPAA.
Hotline posters / flyers: to highlight its Hotline Pepsico makes its "Speak Up" poster downloadable, as does the University of Nebraska Medical Center its Reporting poster and St. Luke's Cornwall Hospital its “Compliance Awareness” poster.
Here's the brochure for Northrop Grumman's "Openline"
Eisai Co. Ltd. distributes cards with resource information and a three question "Compliance Test" for self-examination.
Flowserve staged an internal ad "campaign" about ethics and integrity
Jesse Trice Community Health Center made its poster available in Spanish, Creole and English
Mitsubishi Electric uses posters and brochures to ensure "Employees Are Aware of Our Compliance Policy"
Penn State created a downloadable poster to highlight its Ethics and Compliance Hotline
Smokey Mountain Center has a downloadable Medicaid Fraud and Abuse Hotline Poster
SOFTBANK group's awareness strategy includes a variety of posters with slogans suggested by group officers and employees.
Southern Illinois University used a poster to advertise its mandatory online ethics training in 2011.
SUNY Downstate Medical Center has both a brochure and a poster about its Compliance Line "available to everyone"
The University of Georgia has a poster describing its Ethics and Compliance Reporting System
The University of Michigan Compliance office has "badges" that other University websites can embed to publicize the Compliance effort as well as a downloadable poster.
UT Compliance Services at Austin emphasizes reporting "wrongdoing" with its poster.
UT at Brownsville uses a poster to remind its community to "Speak Up"
Western Illinois University has a Compliance and Privacy Awareness Webpage because "the world is not a problem: the problem is your unawareness."
Puzzles, Games, Contests, etc.
Compliance word scrambles (free!)
A compliance word search (also free!)
Take a compliance quiz - maybe win a coffee mug !
The University of Florida Information Security and Compliance team conducted video and poster contests. (2013)
The Milwaukee County Ethics Board asked employees to spot where Officer Jim crossed the line
The Penn State Office of Research Protection (ORP) has a an awareness crossword puzzle
Try the Blue Shield of CA “Fraud Quiz”
Ethics puzzles (2008) [US Office of Government Ethics - no longer available on the agency website]
The Ethics Fortuneteller from the Saunders College of Business at the Rochester Institute of Technology
Scruples, the Board Game
RAI had a 2012 "Crack the Code" Contest
El Paso Corporation held an Ethics Calendar Contest (video 2010)
The Milwaukee County Ethics Board used a logic puzzle as part of its Corporate Compliance and Ethics Weeks Celebration (2012) and also had Ethics Scramlets.
The ADA isponsored a video contest for entries that portrayed at least one of its Ethical principles or part of its Code of Professional Conduct (2014)
Cornell had an Ethics Case Competition for its business students (2014)
Texas Tech's fourth year of its Ethics Storytelling Photo Contest (2014)
Loma Linda University Health had a contest to reward early completion of its annual compliance training (2015)
Newsletters
Some of the links below are for relatively recent materials; in other cases the newsletter appears to be an abandoned strategy from years gone by….
ABCs About Billing and Compliance Newsletter (UC San Diego)
Athletics Compliance Newsletter for boosters (Villanova)
Compliance Compass Newsletter (Vanderbilt)
Compliance Connection (SUNY Downstate Medical Center)
Compliance Counts (UMDNJ)
Compliance Corner (UCSF)
Compliance Courier (U of Conn)
Compliance and Ethics News ((Morehouse)
Compliance Newsletter (E Virginia Medical School)
Touchstone Health Compliance Newsletter
Compliance Newsletter for Student Athletes (U Florida)
Compliance Now (California Primary Care Association)
Comply With Us (Children's Hospital)
Ethics Express was published by the US Department of the Interior
Ethics Matters is published by Atlanta's Ethics Department
Government Programs Compliance Officer Newsletter (HCSC)
Healthcare Compliance Newsletter (USC)
HIPAA Advisory (Purdue)
Integrated Ethics in Action (IEIA) is a publication of the VA's National Center for Ethics in Health Care
Integrity Insights (Catholic Healthcare West)
The Indiana Compliance Newsletter goes back to 1996 and recently became "Compliance Corner" (IU)
The State of New Jersey's State Ethics Commission also has published a newsletter
Privacy Beat (UCSF)
Safety Lines (MN OSHA)
Mascots
Rite Aid uses Herb to describe the "Rite" things to do.
Goodyear AZ has Cowboy Codey
San Antonio’s Code Compliance folks have "The Enforcer " (pictured here) ; he and his sidekick "Code-E" also starred in an activity book for children.
The University of Arkansas for Medical Services HIPAA office has Harley - a HIPPO with a nice fashion sense.
The University of California at Riverside has the Compliance Bear (video)
Other Awareness Resources on the Web:
"How To" tips on using posters
"Where to Start When Building and Awareness Program"
SHARED by Toolbox members:
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